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Worried your address, birth date or health data is being sold? You should be – and the law isn’t protecting you

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/katharine-kemp-402096">Katharine Kemp</a>, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a> Australians don’t know and can’t control how data brokers are spreading their personal information. This is the core finding of a newly <a href="https://www.accc.gov.au/system/files/Digital-platform-services-inquiry-March-2024-interim-report.pdf">released report</a> from the Australian Competition and Consumer Commission (ACCC). Consumers wanting to rent a property, get an insurance quote or shop online are not given real choices about whether their personal data is shared for other purposes. This exposes Australians to scams, fraud, manipulation and discrimination. In fact, <a href="https://www.accc.gov.au/media-release/consumers-lack-visibility-and-choice-over-data-collection-practices">many don’t even know</a> what kind of data has been collected about them and shared or sold by data firms and other third parties. Our privacy laws are due for reform. But Australia’s privacy commissioner <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4224653">should also enforce</a> an existing rule: with very limited exceptions, businesses must not collect information about you from third parties. <h2>What are data brokers?</h2> <a href="https://cprc.org.au/wp-content/uploads/2024/02/CPRC-Singled-Out-Final-Feb-2024.pdf">Data brokers</a> generally make their profits by collecting information about individuals from various sources and sharing this personal data with their many business clients. This can include detailed profiles of a person’s family, health, finances and movements. Data brokers often have no connection with the individual – you may not even recognise the name of a firm that holds vast amounts of information on you. Some of these data brokers are large multinational companies with billions of dollars in revenue. Consumer and privacy advocates provided the ACCC with evidence of highly concerning data broker practices. <a href="https://www.accc.gov.au/system/files/Salinger%20Privacy.pdf">One woman</a> tried to find out how data brokers had got hold of her information after receiving targeted medical advertising. Although she never discovered how they obtained her data, she found out it included her name, date of birth and contact details. It also included inferences about her, such as her retiree status, having no children, not having “high affluence” and being likely to donate to a charity. ACCC found another data broker was reportedly creating lists of individuals who may be experiencing vulnerability. The categories included: <ul> <li>children, teenage girls and teenage boys</li> <li>“financially unsavvy” people</li> <li>elderly people living alone</li> <li>new migrants</li> <li>religious minorities</li> <li>unemployed people</li> <li>people in financial distress</li> <li>new migrants</li> <li>people experiencing pain or who have visited certain medical facilities.</li> </ul> These are all potential vulnerabilities that could be exploited, for example, by scammers or unscrupulous advertisers. <h2>How do they get this information?</h2> The ACCC notes <a href="https://cprc.org.au/wp-content/uploads/2023/03/CPRC-working-paper-Not-a-fair-trade-March-2025.pdf">74% of Australians are uncomfortable</a> with their personal information being shared or sold. Nonetheless, data brokers sell and share Australian consumers’ personal information every day. Businesses we deal with – for example, when we buy a car or search for natural remedies on an online marketplace – both buy data about us from data brokers and provide them with more. The ACCC acknowledges consumers haven’t been given a choice about this. Attempting to read every privacy term is near impossible. The ACCC referred to a recent study which found it would take consumers <a href="https://www.mi-3.com.au/06-11-2023/aussies-face-10-hour-privacy-policy-marathon-finds-study">over 46 hours a month</a> to read every privacy policy they encounter. <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=45&auto=format&w=1000&fit=clip"><img src="https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=45&auto=format&w=600&h=131&fit=crop&dpr=1 600w, https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=30&auto=format&w=600&h=131&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=15&auto=format&w=600&h=131&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=45&auto=format&w=754&h=165&fit=crop&dpr=1 754w, https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=30&auto=format&w=754&h=165&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/595623/original/file-20240522-23-2zkuc.png?ixlib=rb-4.1.0&q=15&auto=format&w=754&h=165&fit=crop&dpr=3 2262w" alt="" /></a><figcaption>The approximate length and time it would take to read an average privacy policy in Australia per month. <a class="source" href="https://www.accc.gov.au/about-us/publications/serial-publications/digital-platform-services-inquiry-2020-25-reports/digital-platform-services-inquiry-interim-report-march-2024">ACCC Digital Platform Services Inquiry interim report</a></figcaption></figure> Even if you could read every term, you still wouldn’t get a clear picture. Businesses use <a href="https://cprc.org.au/wp-content/uploads/2024/02/CPRC-Singled-Out-Final-Feb-2024.pdf">vague wording</a> and data descriptions which <a href="https://theconversation.com/70-of-australians-dont-feel-in-control-of-their-data-as-companies-hide-behind-meaningless-privacy-terms-224072">confuse consumers</a> and have no fixed meaning. These include “pseudonymised information”, “hashed email addresses”, “aggregated information” and “advertising ID”. Privacy terms are also presented on a “take it or leave it” basis, even for transactions like applying for a rental property or buying insurance. The ACCC pointed out 41% of Australians feel they have been <a href="https://www.choice.com.au/consumers-and-data/data-collection-and-use/how-your-data-is-used/articles/choice-renttech-report-release">pressured to use “rent tech” platforms</a>. These platforms collect an increasing range of information with questionable connection to renting. <h2>A first for Australian consumers</h2> This is the first time an Australian regulator has made an in-depth report on the consumer data practices of data brokers, which are generally hidden from consumers. It comes <a href="https://www.ftc.gov/system/files/documents/reports/data-brokers-call-transparency-accountability-report-federal-trade-commission-may-2014/140527databrokerreport.pdf">ten years after</a> the United States Federal Trade Commission (FTC) conducted a similar inquiry into data brokers in the US. The ACCC report examined the data practices of nine data brokers and other “data firms” operating in Australia. (It added the term “data firms” because some companies sharing data about people argue that they are not data brokers.) A big difference between the Australian and the US reports is that the FTC is both the consumer watchdog and the <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2312913">privacy regulator</a>. As our competition and consumer watchdog, the ACCC is meant to focus on competition and consumer issues. We also need our privacy regulator, the Office of the Australian Information Commissioner (OAIC), to pay attention to these findings. <h2>There’s a law against that</h2> The ACCC report shows many examples of businesses collecting personal information about us from third parties. For example, you may be a customer of a business that only has your name and email address. But that business can purchase “<a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4224653">data enrichment</a>” services from a data broker to find out your age range, income range and family situation. The <a href="https://www.legislation.gov.au/C2004A03712/latest/text">current Privacy Act</a> includes <a href="https://www.oaic.gov.au/privacy/australian-privacy-principles/read-the-australian-privacy-principles">a principle</a> that organisations must collect personal information only from the individual (you) unless it is unreasonable or impracticable to do so. “Impracticable” means practically impossible. This is the direct collection rule. Yet there is no reported case of the privacy commissioner enforcing the direct collection rule against a data broker or its business customers. Nor has the OAIC issued any specific guidance in this respect. It should do both. <h2>Time to update our privacy laws</h2> Our privacy law was drafted in 1988, long before this complex web of digital data practices emerged. Privacy laws in places such as California and the European Union provide much stronger protections. The government has <a href="https://ministers.ag.gov.au/media-centre/speeches/privacy-design-awards-2024-02-05-2024">announced</a> it plans to introduce a privacy law reform bill this August. The ACCC report reinforces the need for vital amendments, including a direct right of action for individuals and a rule requiring dealings in personal information to be “fair and reasonable”.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/230540/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/katharine-kemp-402096">Katharine Kemp</a>, Associate Professor, Faculty of Law & Justice, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/worried-your-address-birth-date-or-health-data-is-being-sold-you-should-be-and-the-law-isnt-protecting-you-230540">original article</a>. </div>

Legal

"I felt duped": 95-year-old loses $1.6 million in bank scam

A 95-year-old has been left feeling "sick" after she was scammed out of $1.6 million by heartless scammers claiming to be a bank. In November last year, Harriet Spring received a call from a man who called himself George Thompson, and said he worked for ING Bank. The man gained Harriet's trust over several months, at the difficult time that the great-grandmother was handling the sale of her mother's house. "Over time, I completely thought he was from ING, I had no reason to believe he wasn't," she told <a href="https://9now.nine.com.au/today/95-year-old-great-grandmother-loses-more-than-1-million-life-savings-to-scammers/f41540e7-f5c9-4c3b-89a7-ac94dd81bf6a" target="_blank" rel="noopener">Today</a>. "George" then convinced Harriet the money from the sale of the house could build interest in an ING account, but it was actually being held by Westpac Bank. "It sounds implausible now, but the scammer had me convinced and I told my mother's bank, Teachers Mutual Bank, that this was an ING fixed term deposit, but it was being put in the Westpac bank," she said. "I put down the BSB number and the account number and what I thought was my name attached to the account, (my mother's bank) pointed out that it seems strange and ING account would be held with Westpac, but they still went ahead and authorised the transfer." When Harriet realised the scammers had taken hold of her life savings totalling $1.6 million, she felt "sick". "Obviously my world just fell out from under me - I just felt sick," she said. "I felt utterly responsible, I felt duped, foolish, ashamed - a lot of shame associated with it and I think that's why a lot of people don't come forward and talk about this kind of thing." Harriet has shared her story as a warning for others to be wary of potential scammers, while also calling on banks to have better protocols in place to stop suspicious transactions from going through. "Someone with basic training from the bank would have known that ING don't bank with any other banks and they should have flagged it," she said. "I believe the reality is that the banks 100 per cent put the blame on the victims and they minimise their own liability." "There should be some sort of system for compensating victims, the banks don't commit the theft, but they certainly drive the getaway car and they need to be held responsible for being complicit with this." Image credits: Today

Legal

"Expectation vs Reality": Woman's reaction to hotel scam

A woman was left outraged after forking out on a hotel room with a gorgeous sea view, only to find out she had fallen for a scam. Influencer Clarisa Murgia paid an obscene amount of money for the room with a view, which was advertised as part of a holiday of a lifetime across Europe. Expecting blue seas, sailing boats and a view of the mountain range, the influencer was utterly disappointed when she found out that the breathtaking views was nothing but a poster attached to the wall of the building outside her window. She shared footage of the "view" on TikTok, with the caption "Expectation vs Reality" and from one angle the poster looked just like the real thing. But as she pans to the another side, the massive poster emerges attached to a crumbling white wall, with her actual view being rows of barred white windows and a dingy alley. "Someone rented a B&B with a sea view. I feel scammed, guys," the influencer added. "No one has ever deceived me like this before, hahaha." The video racked up over 2.5million views, with many joking about her unfortunate situation. "Not even my ex lied that much," one joked. "My luck in life is summarised in this video," another added. "That's why I always look at the location so I don't fail," a third wrote. Images: TikTok

Travel Trouble

Quiet beach town offering $450k job with free house and car

A picturesque beach town in Western Australia has found a creative way to bring jobs to the area: by offering a range of enticing bonuses. The town of Bremer Bay, south-east of Perth, is desperate for healthcare providers to join the small town and have offered a range of persuasive perks to a doctor who would be willing to leave a big city for the job in the regional location. Bremer Bay is next to the Fitzgerald River National Park and nearly 40 minutes away from the closest town. Currently, they only have one temporary doctor; the next permanent GP is in Albany, almost 200 kilometres away, and the town is looking for the "Swiss army knife of doctors" to step up. According to the job listing on Seek, the successful applicant will be granted a rent-free five-bedroom house and a four-wheel drive, on top of a salary of up to $450,000 a year. "Live rent-free in a scenic location, experiencing the true essence of rural Australia," the advertisement reads. "We offer a competitive 70 per cent of Billings or a generous Salary, based on your preference. In addition, you'll enjoy the convenience of a beautiful new 5-bedroom home and 4X4." Applicants must be registered with the Australian Health Practitioner Regulation Agency and be willing to train as a rural generalist. According to the <a title="Australian Institute of Health and Welfare" href="https://www.aihw.gov.au/reports/rural-remote-australians/rural-and-remote-health" target="_blank" rel="noopener">Australian Institute of Health and Welfare</a>, people living in rural and remote areas have higher rates of hospitalisations, deaths and injury compared to city-dwellers, while also having poorer access to primary health care services. Image credits: Shutterstock

Money & Banking

'Boomer' cyclist allegedly caught keying cars

A baby boomer on a bicycle has allegedly been caught red-handed by CCTV footage, which reportedly shows the man keying a series of cars. Residents of the affluent Brisbane suburb of Woolloongabba have been terrorised by the anonymous car-keyer since September of last year. Mick Brown, who lives in the area, checked local CCTV cameras after his car had been keyed on September 29th, to try to identify the culprit. The footage showed what Mr Brown described as a “regular, well-dressed elderly man” cycling down Hubert Street. The man then turned around and cycled past 30 seconds later with one arm extended toward the parked cars with something attached to a red lanyard in his hand. Mr Brown told the <a href="https://www.couriermail.com.au/subscribe/news/1/?sourceCode=CMWEB_WRE170_a_NEW&dest=https%3A%2F%2Fwww.couriermail.com.au%2Fnews%2Fqueensland%2Fwoolloongabba-resident-claims-cars-repeatedly-targeted-by-man-on-bike-with-keys-over-period-of-months%2Fnews-story%2Fd6ca80fcd103ff0eaae3bc02e33e8fb4&memtype=anonymous&mode=premium&v21=LOW-Segment-1-SCORE&nk=5bc945873ffec79da7263488711d2aab-1715304777" target="_blank" rel="noopener">Courier Mail</a>, “This act cost myself and the owner of the other two vehicles in excess of $10,000 in repairs.” “After repairs were completed on all three vehicles this same person has struck again on Saturday, December 30 (2023),” he said. After being struck by the cyclist three times and paying over $10,000 to fix the cars, Mr Brown said his car was targeted again on May 5th. "These attacks are happening in broad daylight,” he said. “While these appear to be targeted attacks neither myself nor the other victim know or recognise this person." “It is becoming quite distressing and this individual needs to be stopped.” The cyclist has yet to be identified, and no charges have been laid. Image credits: Courier Mail

Legal

How to avoid 6 common tourist scams

Often when people are on holidays their focus is on relaxing or seeing the sights of the area. But if you don’t keep your wits about you, it’s possible you might end up losing everything to scammers who will do anything to get their hands on your belongings. Here we have six common scams to look out for while you are travelling abroad. Scam 1: You are in a busy bar in a tourist friendly area when some locals ask where you’re from and offer to buy you a drink. Without thinking, you accept the drink and then find yourself waking up hours later without any of your belongings as you’ve had your drink spiked. Solution: If people seem too friendly, be aware that they may be scammers. Don’t accept drinks from people you don’t know, and don’t leave your drink unattended to use the bathroom. Scam 2: You are about to put your handbag and computer on the conveyer belt to go through the scanner. The people in front of you walk through the metal detector and while one goes through, the other sets off the alarms. They step back into where you are standing and take their time removing wallets and coins from their pockets. While you are waiting for your turn to walk through the metal detector, the other person has taken your belongings and is long gone. Solution: Don’t place your items on the conveyer belt until there is no one else waiting in front of you to go through the metal detector. Scam 3: In a busy area such as after a concert or a busy night like New Year’s Eve it can be impossible to get public transport or a taxi back to your hotel. A friendly looking guy comes by and offers you a lift for a reasonable fee using his private car. The scam itself can then range from being charged an exorbitant amount when you arrive at your hotel – or you could even find yourself robbed and dropped by the side of the road with no way home. Solution: However tempting it is, never get in the car with an unlicensed taxi driver. This is even more important to note if you are travelling alone. Scam 4: While you are waiting with your luggage for a train or bus, a passer-by appears to drop their wallet and walk off without noticing. You might try to do the right thing by grabbing the wallet and running after the person to return it. By the time you get back, your luggage is missing. Solution: When travelling alone, never leave your items unattended even if it means you don’t help someone when you normally would. This is especially true in airports where baggage will quickly be confiscated if left alone. Scam 5: You’re taking in the sights when a couple of men dressed as policemen approach you. They demand to see your wallet and let you know that counterfeit money has been given to tourists in the area. When your wallet is returned it has had much of the contents removed. Solution: Police would never demand to see your wallet. If something doesn’t feel right, suggest that you continue the discussion at the nearest police station as you don’t feel comfortable. Most likely they will not push their luck. Scam 6: You receive a phone call in your hotel room late at night from someone claiming to be from the front desk. They apologise for the late call but request that you just confirm your credit card details as their system is playing up. You read out the numbers and hang up. Before too long your credit card has rung up a huge bill as this was a scammer calling you, not a staff member. Solution: Organise payment in person by letting the caller know that you will come down to the front desk to discuss it. Image credits: Getty Images

Travel Tips

Kochie's thoughtful act for scam victim

David Koch has given back to a hard-working Aussie who lost her life savings to a convincing scam. For many years, scammers have been using the likeness of Australian celebrities to con people out of their money. Kochie is just one of many high-profile personalities who have had their identities used to run convincing scams, that thousands of people have fallen victim to. The former Sunrise host has often taken to social media to warn people of the illegitimate ads, but it hasn't been enough to stop the scammers in their tracks. In a special 7News Spotlight investigation, Kochie joined the team to lift the lid on the multi-billion-dollar scam industry in which fake advertisements featuring well-known celebrities have been used to con more than 600,000 Aussies. “It’s devastating because it’s my reputation on the line,” says Koch. “And these scams are so good, they’re so believable that people who trust me look at me and say, ‘Wow, I’m getting some comfort out of what this bloke is saying,’ and then are ripped off by some scammer from overseas.” Koch is desperately trying to stop this criminal act, saying, “I’ve reported it to the ACCC and ASIC. I’m part of an ACCC case against Meta at the moment surrounding these scam ads.” As part of the investigation, Kochie met Allison, who lost $250,000 when she invested her money in what she thought was a reputable company, fronted by who she believed to be the former Sunrise host. As an avid Port Adelaide supporter, she trusts Koch, who is also the Chairman of the football club. “Port Adelaide members are all part of a big family,” says Koch. “And the fact that these scammers use my association with the club to prey on members is just abhorrent.” After losing her savings, Allison has been struggling to make ends meet, and is on a payment plan so she can stay as a member of the AFL club she loves. After learning of her story, Koch himself has stepped in and ensured she has lifelong membership. “It’s the least we can do,” says Koch to Allison. “Because, football has got to be your haven.” Allison is just one of the many victims of complex scams in Australia, with reporter Sarah Greenhalgh believes millions of dollars have been illegally stolen. “The scammers successfully prey on these people’s unique vulnerabilities and the victims’ lives have changed forever as a result,” she says. Image credits: 7News Spotlight

Money & Banking

“Is that Snoop Dog?!”: Man caught with fake passenger in carpool lane

A US motorist has been handed a traffic infringement after police found him using a dummy to drive in the carpool lane. Not only did his hilarious attempt to bypass morning traffic with the fake passenger whose goatee was "just a little too sharp" get him fined, he helped authorities answer the common question: “If I have a mannequin in the passenger seat, does that count as a second occupant in the vehicle? "The answer is simple… NO." According to an Instagram post shared by the California Highway Patrol Santa Fe Spring, authorities stopped the unnamed driver for crossing a double line when they noticed the plastic passenger. "Officer Kaplan made an enforcement stop on this vehicle for crossing solid double lines only to realise the driver was the only occupant in the vehicle with their plastic friend," they wrote. The mannequin in question had a human-like mask, sported a hoodie and sunglasses, and was seated upright with his seatbelt buckled in just like any other passenger. And he would've gotten away with it too if it weren't for the fake facial hair. "The goatee was sharp … just a little too sharp," they shared. "We've gotta give it to them, the appearance is next-level modelling but at the end of the day ... plastic is plastic." <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C6K7Thkr2CO/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C6K7Thkr2CO/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by CHP Santa Fe Springs (@chp_santa_fe_springs)</a> </div> </blockquote> The driver was issued with a number of citations for carpool violations, but many online commenters shared their amusement at the light-hearted nature of the traffic violation. "Is that snoop dog?!" wrote one commenter. "Leave Stevie wonder alone," joked another. "I really don’t see a problem here because most people are fake and have lots of plastic on them anyways," quipped a third. Image: Instagram

Legal

Woman fined after paid car park gets set up around her parked vehicle

Josephine Williams had been leaving her car in a gravel clearing at Westgate in Auckland, alongside other commuters to catch the bus into the city for months. The New Zealand woman was left with a "nasty surprise" when she returned from work on Monday to find a NZ $85 ($77) fine sitting on her windshield. "To my unfortunate surprise - and many others - I was greeted by an $85 parking ticket for a breach and a flyer from Wilson Parking saying paid parking had started that day," Williams told Stuff. "But what breach exactly was made? How was I supposed to know paid parking started that day when there was nothing at all displayed anywhere in the car park?" Williams claimed that the Wilson Parking car park had been set up around her already parked car, even providing dash cam footage that showed her pulling into the gravel clearing at 7.45am, with no paid parking signs or Wilson branding in sight. By 6pm, a large red and white Wilson sign had been put up at the entrance, with "12 hours for $4" written on it. "Wilson deliberately put their sign up sometime after 9am and then took it upon themselves to fine every single car that was already parked there from the morning," Williams said. "$85 is a lot of money - it would have been two weeks' worth of grocery shopping for me," she added. "I'm lucky that I know the law and my rights, but some other people might not. What about students or the elderly or people who don't know English well?" She estimated that there was usually around 50 and 100 cars in the gravel clearing. Wilson argued that the carpark was always there and they had just added more signage, but have since waived Williams' fine after she lodged a request to have it reviewed by Parking Enforcement Services. Wilson Parking also said that they had started to set up the car park and installed a "clear signage" on April 22. "It was not set up around parked cars on 29 April as suggested," a Wilson spokesperson said. "Several payments were made by customers via the Parkmate app from 22 April proving that signage on the site was clear and effective," they said. They added that on April 29 more signs were added to all entry points of the car park. "In acknowledgment of the increased signage added on the 29th at the entry we've made the decision to refund all payments made until 30 April and waive any breach notices issued up to this date." They also denied issuing any breach notices before the signs were put up. "Payment options were available and signed from 22 April - but no infringement notices were issued prior to the 29th." Images: Stuff

Legal

Young boy killed in car crash just days after losing mum to cancer

A young boy killed in a car crash in rural Victoria has been identified as seven-year-old Harley Galea-Smith, who had just lost his mother to breast cancer prior to the accident. Harley was a passenger in the car when it crashed with a truck on Trafalgar-Willow Grove Rd in Trafalgar, just before 5:20 pm on Sunday. Despite paramedics best efforts, they couldn't save the young boy and the adult driver of the car, who both died at the scene. Two dogs in the vehicle also passed away, while the driver of the truck was taken to hospital with non-life-threatening injuries. Harley’s mother Amy Galea, 39, was diagnosed with stage 4 breast cancer earlier this year, and passed away just four weeks later. A friend has created a <a href="https://www.gofundme.com/f/amy-and-harley" target="_blank" rel="noopener">GoFundMe</a> for "Amy and her beautiful boy Harley” to help cover their funeral costs. “This has devastated Amy’s family and left them helpless,” they said. Victoria Police are investigating the circumstances of the crash. Image: GoFundMe

Caring

Outrage after grandma beaten at home by fake officers

The quiet neighbourhood of Girrawheen, Perth, has been rocked by a vicious assault perpetrated by three assailants disguised as police officers. The aftermath of this cowardly act has left an older couple traumatised and the community reeling with shock and outrage, with police releasing a graphic image of one of the victims in an attempt to help bring the perpetrators to justice. The victim of this brutal attack, 73-year-old Nannette, bore the brunt of the assailants' aggression, enduring a savage beating while her husband, Phillip, was bound and left traumatised inside their own home. The assailants, described as having olive complexions, fled the scene after ransacking the house and stealing jewellery of significant value. The image released by Western Australia Police, with Nannette's approval, was a stark portrayal of the brutality inflicted upon her. Police Commissioner Col Blanch condemned the attack in the strongest terms, expressing his disgust at the violence perpetrated against innocent civilians in their own home. “I saw the photo of the victim this morning, and it made me sick to my stomach,” Blanch said. “To have people at home suffer that type of attack is a disgrace.” Detective Inspector Gary Butler, visibly disturbed by the severity of the incident, highlighted the need for the community to come together to support the investigation and ensure that justice is served. "Violence of this nature is unacceptable, and it will not be tolerated," he said. The daughter of the victims also spoke out, shedding light on the harrowing ordeal her parents endured. She described her mother as a resilient individual who had recently battled cancer and was in the process of recovering. The attack has not only left physical scars but has also shattered their sense of security in their own home. “They tied my dad up, in their own home," she said. "So it’s not safe to come back.” Nannette, reportedly traumatised and in pain, requires medical treatment for her injuries. The psychological toll of such a traumatic experience is immeasurable, not only for the victims but also for their loved ones and the wider community. In the wake of this despicable act, Inspector Butler issued a plea for information, urging anyone with knowledge of the incident to come forward. "We will not stop until these offenders are apprehended and placed before the courts," he said. Anyone with information can contact Crime Stoppers on 1800 333 000. Images: WA Police | Nine News

Caring

"Find that car": Mother of fallen young lawyer speaks out

Mitch East, a vibrant 28-year-old lawyer from New Zealand, lost his life on Sunday in an alleged hit-and-run accident that has sparked a desperate plea from his grieving mother and a heartfelt outcry from those who knew him. Debra East, now in Sydney to grapple with the unimaginable loss of her only child, stood on the roadside where Mitch's life was abruptly taken away. In an emotional <a href="https://7news.com.au/news/find-that-car-mother-of-lawyer-mitch-east-killed-in-sydney-hit-and-run-shares-desperate-plea-as-tributes-flow-c-14013341" target="_blank" rel="noopener">interview with 7NEWS</a>, she expressed her shattered state, saying, "I'm broken. He was my only child... I died too, on Sunday, with him." The pain of a mother losing her child in such a sudden and senseless manner is unfathomable, and her plea to find the perpetrator echoes through the community. Mitch's untimely demise occurred as he stepped out of an Uber onto Fletcher St, just metres away from his home, in the early hours of the morning. It is believed that he was <a href="https://www.oversixty.com.au/finance/legal/police-investigate-after-young-lawyer-killed-in-cowardly-act" target="_blank" rel="noopener">struck by a car</a>, leaving him with critical injuries that tragically proved fatal. Despite the efforts of emergency responders, Mitch passed away at the scene. The circumstances surrounding Mitch's death point to a hit-and-run incident, with CCTV footage capturing <a href="https://www.oversixty.com.au/finance/legal/police-investigate-after-young-lawyer-killed-in-cowardly-act" target="_blank" rel="noopener">a white Subaru</a> driving on the street shortly after the accident. Debra East, grappling with grief and disbelief, voiced her anguish, questioning how the driver could have failed to see her son and pleading for assistance in locating the vehicle. “I got up early hours of the morning today and stood on the side of the road to try to understand how they couldn’t have seen him as they were driving up," she said. “I just need you to help the police find that car. Not that it will bring him back to me.” NSW Police Inspector Josh Hogan condemned the act as cowardly, urging the driver to come forward and take responsibility for their actions. Anyone with information about the death is urged to contact Crime Stoppers on 1800 333 000. Images: GoFundMe | NSW Police

Family & Pets

Police seize suspect's car in Samantha Murphy investigation

Detectives looking into Samantha Murphy's alleged murder have seized a car as part of their investigation. Police have reportedly been watching accused killer Patrick Stephenson for two weeks prior to his <a href="https://www.oversixty.com.au/finance/legal/new-details-emerge-in-samantha-murphy-murder-charge" target="_blank" rel="noopener">arrest</a> on Wednesday, according to 7NEWS. They also reportedly seized Stephenson's 4WD as part of a probe into whether or not the Ballarat mum was hit by his car. Speaking to The Herald Sun, one neighbour recalled the moment police swarmed a Scotsburn home that Stephenson and his partner were reportedly house-sitting at on Wednesday morning. “There were all sorts of cars, they all looked like unmarked police,” the neighbour said. “It was about 6.30am when I went past… I put two and two together and I said to my wife: ‘I reckon something’s going on, I reckon they were police’. “And sure enough, later that day (the news of an arrest) was released.” Despite his arrest and murder charge, the 22-year-old, who is <a href="https://www.oversixty.com.au/finance/legal/everything-we-know-about-samantha-murphy-s-accused-killer" target="_blank" rel="noopener">the son of retired AFL player Orren Stephenson</a>, is not cooperating with police as they continue to search for Murphy's body. Murphy's family have shared a desperate plea as they continue to search for answers. “We are hoping he has a bit of a change of heart and that he will co-operate. That will help bring her home,” Murphy's husband, Mick, said on Friday. “We’d just like some more answers now.” Stephenson is due to face a committal mention on August 8. Images: 7News/ Facebook

Legal

"Cruel" shopper slammed for leaving dog in hot car

A woman has been slammed on social media for allegedly leaving her dog in an unattended car for 40 minutes on a hot day. The incident occurred at Warringah Mall in Sydney's north on Monday, when temperatures reached up to 28 degrees. Claire, claimed the dog-owner pulled up next to her in an undercover car park, and then watched the woman leave her pet locked in an unattended car while she shopped. "Myself and my mother waited till she got back," she told Yahoo News Australia. "It was around 3.15pm and she didn’t come back till just before 4pm". During that time, Claire said she called security, who attempted to contact the owner via a mobile number on the dog's harness. She also tried calling the RSPCA and police but claimed that not much could be done. When the owner finally returned, Claire questioned her about leaving the "panting and drooling" animal unattended, but the woman reportedly just "laughed and scoffed" before "driving away as quick as possible". Claire shared photos of the pup on Facebook and criticised the owner, for her "absolute irresponsibility and disgusting behaviour", calling her an "absolute d**khead". "People like you should not own animals," she wrote. While many agreed that the woman's actions were "absolutely awful," a few others argued the act was fine as the car was undercover and "the dog doesn't look hot and distressed at all." Another person who claimed to know the owner, said that the woman's car "has an aircon function which allows the air-conditioning to run when the engine is not running" and the pet is generally "very spoiled and happy". A few others disagreed, and said that the act was "cruel" and "simply disgusting" regardless. "Undercover or not you don't lock a baby in a car, you don't lock an animal in a car ... no excuse," one wrote. An RSPCA spokesperson has also spoken out and said that leaving a dog inside a car unattended is "always dangerous" no matter the location or the temperature outside. They said that even on mild days, temperatures in a car can "rapidly heat up" and can reach "double" the outside temperature. "When it’s 22 degrees Celsius outside, the inside of a car can reach a stifling 47 degrees and this is no environment for a dog," the spokesperson said. Image: Facebook

Family & Pets

War veteran loses $18,000 to Netflix scam

Shane Arnold, 71, was left with nothing after he fell for an elaborate Netflix scam, allegedly run by a teenager. The war veteran was robbed of $18,000 when he thought he was entitled to a refund after receiving a fake Netflix email. After he entered his personal banking details, the accused scammer allegedly used this information to call Arnold the following day claiming to be a security officer from Commonwealth Bank. "(It was) extremely convincing," Arnold told 9News. "He spoke in a posh English accent." Arnold was allegedly told by a 19-year-old, whose voice had been disguised with AI, that his account had been compromised and ordered to put his bank cards in a bag, to be collected by a driver. Hours later, the accused teen who is from Braybrook, Melbourne allegedly withdrew thousands of dollars from ATMs in Braybrook and West Footscray, and purchased dozens of gift cards from Kmart. He also allegedly filled up on fuel, bought a new iPhone, and some strawberry milk and ice cream. The teen has since been charged over the incident, but Arnold is still fighting hard to get his money back. "I've worked for 50-odd years to get that money," he told the publication, adding that he felt "like my heart had been ripped out". The senior also claimed that the bank was partly to blame, and has lodged a report to the Australian Financial Complaints Authority (AFCA) who are currently managing his case. Arnold added that Commonwealth Bank had only offered to reimburse him $1000, and said that everyone who'd been scammed deserved to have their money returned to them. "I hope all those people get their money back," he said. "None of them deserved to be scammed and none of them did anything wrong." Images: Nine News

Legal

"It was devastating": Grandfather loses $1 million in scam before his death

A "vulnerable" and "lonely" grandfather lost over $1 million in a complex scam in the months before he died, with his son now issuing a warning to others. Adrian Heartsch was described by his family as a "frugal" man, who had no experience with online banking before becoming involved in the scam. “Unless he knew exactly what he was paying for – he wouldn’t pay for it,” his son Simon Heartsch told A Current Affair. “I said to him if somebody can scam you, they can scam anybody.” He soon connected with someone online, who called themselves a woman named Vida and charmed him with sweet talk and pet names, and soon earned his trust. “He wasn’t alone, but he was lonely. He had no company, he didn’t even have his dog anymore to talk to,” his son told ACA. “So I guess he’s vulnerable in that way.” The woman convinced Mr Heartsch to send her several Apple gift cards, claiming he would be given over $20 million worth of gold bars or gold bullion in return. She also promised the grandfather that she would come to Australia and live “happily ever after” with him. Simon only discovered the truth about his father's finance and the long-running scam when Adrian landed in hospital. “We brought up these emails that were just gobsmacking,” he said. “The story grew from $300,000 to $600,000 to up and up and up … over a million dollars.” The ruse had been going on for three years, and saw Mr Heartsch buy up to $10,000 worth of Apple gift cards from several shops in a single day. Simon said his father was “mortified” after learning the truth and didn’t want to pursue a case with the police. The scam cost the 77-year-old almost everything, robbing him of his savings, truck and caravan, leaving him with only his home. Shortly after, Mr Heartsch fell “sicker and sicker” as his health deteriorated, and he passed away a month after his family learned of the scam. “It was like all this was the nail in the coffin, it was devastating for him, his whole life savings he’s lost,” said Simon. Adrian's family went searching for answers, and with the help of a cyber security expert, discovered that the scammer was operating out of Ghana in West Africa. Following his father’s death, Simon urged others to watch out for loved ones who may be vulnerable to “horrible” scammers. “They’re ruining peoples’ lives. They’re speeding up people’s deaths,” he said. “They’re preying on the vulnerable.” Image credits: A Current Affair

Legal

“Unbelievably legitimate”: Deb Knight falls victim to popular scam

Deb Knight has shared how she fell victim to a popular scam, losing $1,200 while trying to get Taylor Swift tickets for her daughter's birthday. Like many people around Australia, the veteran journalist was eager to get her hands on tickets to the highly anticipated Eras Tour as a once in a lifetime surprise for her eight-year-old daughter's birthday present. After missing out on tickets through all official channels, Deb thought hope was lost, until a friend reached out to her. “A really good friend, who I’ve known all my life, contacted me and said, ‘do you still want Taylor Swift tickets?’” Knight told A Current Affair. “It was my daughter’s eighth birthday and getting my hands on these tickets would be the best present ever." “My friend put me in contact with her friend who had the tickets – or so I thought.” Knight had received a phone call from her close friend who said her cousin was selling tickets, but unbeknownst to everyone involved, the friend’s Facebook account had been hacked. Deb promised to pay half the cost of the tickets as a bond, then pay the rest after she had seen the tickets, which she said looked “unbelievably legitimate". Tech expert Trevor Long joined Deb on ACA, and noticed one major error about the fake tickets. “The difference is a genuine Taylor Swift ticket in an Apple Wallet right now does not have that barcode.” Alarm bells started ringing for the veteran journalist when the so-called seller said the payment had not come through, but by then it was too late. Deb contacted her bank but it was too late to get her $1,200 back, and her hunt to find Taylor Swift tickets continued. “I realised I’d been scammed. I felt sick to the stomach, absolutely humiliated. I also felt embarrassed and ashamed,” she said. “I was reluctant to speak publicly about this but I think we’ve got to. We have to normalise it so people feel there’s less of a stigma about it." “It happens to everyone, even Deb Knight – it’s disgusting, what’s happening, so something needs to be done.” Police have warned Swifties who missed out on tickets to the singer’s upcoming tour not to fall prey to ticketing scams, and only to purchase tickets through official channels such as Ticketek marketplace. Since tickets for the Eras tour went on sale last June, and subsequently sold out in record timing, Victoria Police said there had been more than 250 reports of ticketing scams for Taylor Swift shows alone. Image credits: A Current Affair

Money & Banking

Why Mr Bean is being blamed for decreasing electric vehicle sales

Rowan Atkinson has been blamed for a decrease in electric car sales, with a "damaging" article being debunked in the House of Lords. The actor and comedian, who is also a well-known car enthusiast, wrote an article for The Guardian, claiming he felt "duped" by electric vehicles, saying they aren't as eco-friendly as they are often portrayed. Atkinson says the problem with the vehicles' sustainable marketing focuses on just one part of the car’s operating life: what comes out of the exhaust pipes and ignores other elements such as the manufacturing and the mining of rare earth minerals, shipping and building of the batteries. These claims, and the article itself, have been addressed by the UK's House of Lords, with politicians blaming the story for a decrease in electric vehicle sales. UK think tank the Green Alliance says, “One of the most damaging articles was a comment piece written by Rowan Atkinson in The Guardian which has been roundly debunked.” Other deterrents identified by the committee were the high purchase price and insufficient charging infrastructure. Social media users were quick to take Atkinson's side in the debate, with one person writing on X, “If Rowan Atkinson is responsible, then give him a knighthood.” Another user says, “Rowan Atkinson with a degree and masters in Engineering. Knows more than those pushing electric cars.” "Apparently it's Mr Bean's fault for the poor take up of electric cars. Cancel him," another said. For the last 12 months, high power costs in the UK have meant that fast charging your electric car can be more expensive than refuelling a petrol or diesel vehicle. The UK is planning to ban sales of petrol and diesel vehicles from 2035, despite the slip in sales. Image credits: Getty Images

Legal

"Too good to be true": Bank teller saves couple from losing $40k

A Tasmanian couple have been saved from losing $40k into an online investment scam after a bank teller noticed the red flags. The couple visited the NAB branch in Rosny, Hobart after their account was blocked during an attempt to transfer the money to an ‘online investment firm’ in Perth. The payment was the first of two instalments that they were set to pay the "firm" but NAB Customer Advisor Erin Bugg saved them from a massive loss. Bugg became suspicious of the firm after they promised a 12 per cent return on their term deposit and a guaranteed pay out if the firm went bust. “If there was a scam red flags bingo card, ‘online investment opportunity’ would be top of the list,” the NAB Customer Advisor said. “Immediately, alarm bells went off for me. It sounded like an investment scam and I was concerned this couple could lose their life savings.” The couple, however, insisted that they weren't being scammed so Bugg decided to look into the matter further and found a website and article about the firm. When she looked into the rates they offered she realised it “was literally too good to be true." “No one likes to be told they’re being lied to, especially when they feel like they’ve done all the right things. They had done their own research, and even spoken to the company on the phone,” she said. She added that "alarm bells" started ringing when the wife explained that a man from the firm kept calling her to thank her for the investment and encourage her to open an account. The couple then rang the "firm" in front of Bugg to try and convince her it was real. “I declined to speak to the ‘firm’, but I could hear them telling the customers, ‘Oh, NAB always flags us as a scam’,’” she recalled. NAB’s fraud team then informed them that the firm had a bank account at another bank, and to call the bank to confirm whether it was legit. After calling the other bank, they found that the account was not connected to the investment firm and suggested them to not transfer anything. “It was such a relief to hear from the customer that they’d avoided being scammed,” Bugg said. This comes after Scamwatch received over 7,000 reports of investment scams collectively costing Aussies over $275 million in the last year. Image: NAB

Money & Banking

Kyle and Jackie O's kind act for mother and daughter who got scammed

Kyle Sandilands and Jackie O have given away their own tickets to Taylor Swift's Eras Tour, to a mum and her nine-year-old daughter, after the duo got scammed out of $1200. Sam, had attempted to purchase the concert tickets for her young daughter Charlie, but instead of getting tickets she got scammed and was left heartbroken. The radio stars were touched by their story, and immediately jumped into action to make the mother-daughter's day better. “Hi Charlie, Kyle and Jackie O have come to the rescue with free concert tickets. We are going to give you our tickets so you can go see her for free," Kyle told the nine-year-old. In a post shared on Instagram, Charlie was filmed bursting into tears when she realised she would be seeing her idol after all. “I couldn’t have a little sweetheart like you be so excited to see her but then have someone steal the tickets. So, you’re going to go see her,” Kyle added. The mother-daughter duo were filmed hugging each other in happiness. This comes after The Australian Consumer and Competition Commission’s (ACCC) Scamwatch received 273 reports of people being scammed while buying tickets to The Eras Tour via social media. Images: Instagram

Money & Banking

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